Trevor from Mysteryshop Network asked me for a Testimonial.
I should mention that I had dealings with mystery shopping companies before.
After the initial contact, ra-ra sales talk and signing me up I realised I was only a number to them. The service was expensive and results were poor, I was deeply disappointed.
I was quite sceptical when Trevor approached me. But I decided to give Mystery Shop Network a chance.
And I’m glad I did.
When I switched to Trev and his team at Mystery Shop Network it was a completely different experience.
To start with - Trev is a Kiwi, and he has been in business in NZ for decades. To me that is important because that means he understands how we think and he understands what it means to run a business here.
With Trev you get no BS, no marketing hype, he’s the real deal.
Trev is very down to earth. He told me exactly what we needed to do and explained the reasons why, and in plain English.
I also like that when I call them I either get Trevor on the line, or Shannon, his manager. They are great to deal with. That is such a welcome change to the other crowd who gave me a different “Account Manager” every bloody week!
I know I'm raving on about Trev and his team but they really made a huge difference to my business. Now I know how important it is to have secret shoppers check up on my staff, and make sure they promote my marketing incentives properly.
If you’re reading this, if you are in business yourself and if you spend any money on advertising or marketing - you know how expensive it is to run promotions and do a smart marketing campaign.
If your staff are not pulling their weight it could all be a waste of money and time, because they are the face of your business and they represent you. Keeping them on their toes with Secret Shoppers from Mystery Shop Network was a a very smart move.
With Trev’s team on my side I have confidence my business is moving forward - and my staff are doing what I expect of them.
I can wholeheartedly recommend Trev’s Mystery Shop Network. You can trust Trevor, and you too will find him great to work with. I like his no-nonsense business approach most of all.
David (last name withheld at client’s request).
David runs a SME in Retail with 120 staff and branches in 16 towns in NZ
