This a Testimonial for Mystery Shop Network and Trevor Harrowfield
Mystery Shop Network NZ set up the process of Mystery Shopping easily and reported results in a consistent and clear manner. Small issues that came up were immediately addressed.
Requests for minor changes in the format were made without question and without charge as promised by Trevor.
We’ve been very impressed with the results. We know exactly what we need to do to move forward on our quest for “Exceptional Customer Service”.
Mystery Shop Network NZ have really helped us focus our strengths and weaknesses, and given us the opportunity to continually improve our operation.
I would definitely recommend using this company for your secret shops.
Bill T., Managing Director, Automotive Industry
