To Whom It May Concern,

Retail NZ run a biennial Top Shop Retail Awards event to showcase Retail Excellence where part of the judging criteria is an independent in-store assessment.

Retail NZ retained the services of Mystery Shop to carry out this project, which they completed to a very high standard within a tight time-frame.

Trevor was great to deal with and had some insightful ideas on how to make the reporting side of the project work better for us.

I would not hesitate to recommend the team at Mystery Shop and would happily work with them again in the future.

Kind regards,

Samantha Bennett

Member and Marketing Assistant

Retail NZ

Retail NZ Reference