To Whom It May Concern,
Retail NZ run a biennial Top Shop Retail Awards event to showcase Retail Excellence where part of the judging criteria is an independent in-store assessment.
Retail NZ retained the services of Mystery Shop to carry out this project, which they completed to a very high standard within a tight time-frame.
Trevor was great to deal with and had some insightful ideas on how to make the reporting side of the project work better for us.
I would not hesitate to recommend the team at Mystery Shop and would happily work with them again in the future.
Member and Marketing Assistant